Promotional Consultants, Inc. Privacy Statement

At Promotional Consultants, Inc., we are committed to protecting the integrity of your data and personal information. Because certain types of information about Promotional Consultants, Inc.users are gathered, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather, how we use it, and how to correct or change it.

Returns
Promotional Consultants, Inc. has a 100% satisfaction guarantee. We will gladly take back any unlogoed order that does not meet your requirements within 30 days of receiving the merchandise. If you wish to return an item, please contact your Promotional Consultants, Inc. Customer Service Representative. DO NOT return the items to an address on the packing materials or website. Your Promotional Consultants, Inc. Customer Service Representative will provide the shipping information to you.

  • Garments must be returned within 10 days of receipt of merchandise. Please return merchandise in original packaging.
  • We are unable to accept merchandise that has been worn or washed.
  • For your protection we recommend that you insure your package with the shipper.
  • If you are exchanging merchandise please include a money order or credit card number for return shipping.
Please send returns/exchanges to:
Promotional Consultants, Inc.

Attn:

Please contact customer service with any questions:
Damages:
All damages must be reported within 48 hours of delivery. Please keep all original paperwork and packaging for your claim. Please contact customer service immediately to report the problem.

Information Promotional Consultants, Inc. Gathers and Tracks
Promotional Consultants, Inc. gathers two types of information about users: data that users provide through optional, voluntary registration on our site, and aggregated tracking information derived mainly by tallying page views throughout our site. Such information enables us to better tailor our content to users’ needs and helps us better understand the demographics of our audience. Promotional Consultants, Inc. does not share information about individual users with any third party. Promotional Consultants, Inc. gathers user information in the following processes:

Registration
Promotional Consultants, Inc. is a business-to-business transactional marketplace. Although some features of Promotional Consultants, Inc. are available to anonymous users, all users must register and be approved prior to making purchases. By registering, users take advantage of various personalized features such as the ability to invoke unique functions and content based on one's identity. During registration, the user supplies information required to enable transactions.

Polling
The Promotional Consultants, Inc. site may offer interactive polls to users so they can easily share their opinions with other users and see what the Promotional Consultants, Inc. audience thinks about important issues. Promotional Consultants, Inc. uses a system to "tag" users after they have voted, so they can vote only once on a particular question. This tag is not correlated with information about individual users.

Message Boards/Forums
Promotional Consultants, Inc. may, from time to time, offer message boards or forums, where users can enter into lively, real-time or non-real-time conversations about a variety of topics. Promotional Consultants, Inc. requires message board users to complete the registration process described above, even if they do not intend to make purchases.

Electronic Newsletters
Promotional Consultants, Inc. publishes and distributes free electronic newsletters to users. Promotional Consultants, Inc. will gather the email addresses of users who voluntarily subscribe. Users may remove themselves from Promotional Consultants, Inc. mailing lists by following the instructions contained in every dispatch. Users can subscribe to these newsletters during registration, or within the Promotional Consultants, Inc. site at various times and places.

Surveys
Promotional Consultants, Inc. may occasionally conduct user surveys to better target content and services to our audience. Promotional Consultants, Inc. may, at its discretion, share the aggregated demographic information in these surveys with Promotional Consultants, Inc.Marketplace vendors and other business partners. Information about specific individuals or buying companies will not be shared with third parties.

Contests, Loyalty Programs, and Sweepstakes
Promotional Consultants, Inc. may occasionally offer loyalty programs, contests and sweepstakes in which we request certain information. These promotions will be conducted in full accordance with United States federal and state laws. The full rules and all information about such contests will be clearly posted during the event. Any information gathered will be used only to verify user identity and to contact winners and/or prize/point recipients. Again, information about specific individuals will not be shared with third parties.

Usage Tracking
Promotional Consultants, Inc. tracks user traffic patterns throughout its site; however, we do not correlate this information with data about individual users. Promotional Consultants, Inc.does segment overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser). Promotional Consultants, Inc.tracks and catalogs the search terms that users enter into the Promotional Consultants, Inc.Marketplace search engine, but this tracking is never associated with individual users.

Cookies
A cookie is a small data file that certain Web sites write to your hard drive when you visit them. A cookie file can contain information, such as a user ID, that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Promotional Consultants, Inc. uses cookies to track user traffic patterns (as described above), when you register as a Promotional Consultants, Inc.member, and when you click on various links and promotions throughout the site. When you register, Promotional Consultants, Inc. uses a cookie to store your user ID. We do not store passwords or any personal information about you. We use this ID to identify you anonymously in our database and to track the pages you visit on our site. Cookies also enable you to enter various parts of the Promotional Consultants, Inc. site as a member without having to log on each time, and to visit member-restricted areas of the site.

Use of the information
Promotional Consultants, Inc. uses any information voluntarily given by our users to enhance their experience in our site, whether to provide interactive or personalized elements on the site or to better prepare future content based on the interests of our users.

As stated above, Promotional Consultants, Inc. uses information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in polls and message boards. We may send out newsletters to subscribers on a regular schedule (daily, weekly, or monthly depending on the newsletter), and occasionally send out special communications when we think subscribers might be particularly interested in something we are doing. Promotional Consultants, Inc. never shares newsletter mailing lists with any third parties, including advertisers or partners. We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. Promotional Consultants, Inc. does not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.

We track search terms entered into our search engine as one of many measures of what types of products our users are looking for. We don't track which terms a particular user enters.

Sharing of Information
Promotional Consultants, Inc. uses the above-described information to tailor our service to suit the needs of our users. This is essential to make our service the best it can be. We do not share information about individual users with any third party.

Opt-Out Policy
Promotional Consultants, Inc. gives users options wherever necessary and practical. Such choices include:

  • Opting not to receive our electronic newsletters and order status emails when registering for the site.
  • Opting not to provide certain personal information when registering for the site (see above).
  • Opting not to participate in certain interactive areas, including the Promotional Consultants, Inc.Marketplace, which completely alleviates the need for Promotional Consultants, Inc. to collect any information from our users.

Correct/Update Policy
Promotional Consultants, Inc. offers users the ability to correct or change the information collected during registration for the site (see above). Such changes may be activated by simply going to one's user profile, clicking the edit link, and making changes to one's data as it is displayed in the subsequent form. Users may change this information at any time and as often as necessary. Users who are experiencing problems or who have any questions about how our services work can contact us at davidp@promo-consult.com.

Delete/Deactivation
Users may unsubscribe to any of our electronic newsletters or order status emails at any time by following the instructions contained at the end of every communication. Currently, Promotional Consultants, Inc. does not offer users a means by which to completely delete personal information established at the time of registration for any site.